Follow personal health and safety routines at work

The unit requires the operator to demonstrate in his/her hairdressing practice an understanding of the potential for operator health risk and/or injury and to proactively follow preventative self-care strategies with regard to healthy posture, appropriate footwear, the handling and use of chemicals and hairdressing equipment, and the spread of infectious disorders. Knowledge and application of relevant manufacturer'n s product safety data and the salon approach to operator safety are required, along with attention to occupational health and safety legislation and regulations.

Maintain and organise work areas

This unit involves the maintenance and organisation of service areas to keep the workplace tidy, clean, safe and appropriate to the client service provided.

Maintain tools and equipment

The unit requires the operator to clean and disinfect a broad range of tools and equipment used in hairdressing. The operator is also required to ensure that hand tools such as scissors, razors and clippers are maintained in good working condition and that electrical equipment is maintained in line with safety requirements.

Communicate in the workplace

Work effectively in a retail environment

Prepare clients for salon services

Apply safe working practices

Provide service to clients

This unit requires the application of interpersonal, communication and organisational skills to receive and schedule clients. Knowledge of workplace policies and procedures and range of services as well as problem solving skills are required in identifying clients' special needs and responding to client complaints.

Conduct financial transactions

This unit requires the operator to communicate with clients and operate a range of point of sale equipment to perform sales transactions and reconcile takings.

Sell products and services

Consult with clients and treat hair and scalp conditions

Apply the principles of hairdressing science

Design haircut structures

Apply one length / solid haircut structures

Apply graduated haircut structures

Apply layered haircut structures

Apply over-comb techniques

Combine haircut structures on women

Combine haircut structures for traditional and classic designs on men

Design and apply short to medium length hair design finishes

Design and apply long hair design finishes

Perform chemical curling and volumising services

Perform chemical straightening and relaxing services

Colour and lighten hair

This unit describes the skills and knowledge required to select products and perform hair colour and lightening services.

Design and perform full and partial highlighting techniques

Perform colour correction

Perform on scalp full head and retouch bleach services

Operate effectively as a hairdresser in a salon work team

Advise on products & services

Manage hairdressing services and sales delivery

Promote a hairdressing business

Manage finances

Provide a safe working environment

Recruit and select personnel

Lead and manage people

Promote team effectiveness

Manage quality customer service

Undertake business planning

Establish business and legal requirements